What is the Correction?ISO 9000:2015 defines the correction as follows:Correction: Action to eliminate a detected nonconformityWhat is Corrective Action?ISO 9000:2015 defines the corrective action as follows:Corrective Action: Action to eliminate the cause of a nonconformity and to prevent recurrence.What is Preventive Action?ISO 9000:2015 defines the preventive action as follows:Preventive Action: Action to eliminate the cause of

Correction, Corrective Action And Preventive Action

What is the variation?Whatever measurement we take, there is always a variation between these measurements. No two items or measurements are precisely the same. The problem with the variation is that it is the enemy of quality. Variation and quality do not go hand in hand. Variation reduction is one of the significant challenges of quality

Special Cause vs. Common Cause Variation

Interrelationship digraphs show cause-and-effect relationships and help analyze the natural links between different aspects of a complex situation.​High number of outgoing arrows > Root cause or driver ​High number of incoming arrows > Key effect or outcome

Interrelationship Digraph for the Root Cause of Poor Quality

The cost of quality (CoQ) can be categorized in four categories: Prevention Cost, Appraisal Cost, Internal Failure Cost and External Failure Cost

Cost of Quality: Classification and Examples

Problem-solving is an essential skill for every manager. It helps us identify issues, resolve problems and improve processes. In this post, we’ll look at five whys and two hows and explore how these questions can help you better understand a problem.  The first step to solve a problem is to define and understand the problem. This

Five Whys and Two Hows to Understand a Problem

In today’s competitive business environment, organizations constantly seek ways to improve their processes and increase efficiency. One method that has been widely adopted is DMAIC. DMAIC stands for Define, Measure, Analyze, Improve, and Control. This methodology helps businesses identify the root cause of problems, measure their impact on operations, analyze data to find solutions, implement

DMAIC: A Step-by-Step Process to Improve Business Outcomes