Category Archives for Blogs

Six Sigma Certification – ASQ or IASSC?

Many of my Six Sigma Green Belt and Six Sigma Black Belt students have asked me these questions:Which certification should I go for ASQ(American Society for Quality) or IASSC (International Association for Six Sigma Certifications)?Which of these to certificates is most valued – ASQ or IASSC?Let’s understand a few key facts before I talk about […]

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Top 4 Barriers to Quality Improvement

​In this post let’s look at some of the common barriers to quality improvement. 1. Not Knowing the definition of quality:When it comes to quality improvement, the first barrier to improve quality is not knowing what the meaning of quality is.Each organization has a different product or service. Organizations need to define that what does quality […]

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How to Claim Your PMI-PDUs for Udemy Courses?

PMI has two broad categories for claiming PDUs: Education Giving back In education categories also, there are five sub-categories for claiming PDUs. These are: Course or Training Organization Meetings Online or Digital Media Read Informal Learning If you have completed a Udemy course or any other online course, you can claim your PDUs under “Education […]

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Factors and Considerations in Selecting a Six Sigma Project

S​electing a project to apply Six Sigma methodology to is an important first step. There is no argument that Six Sigma is beneficial, yet the process also has a significant cost element. The project must be selected on factors that will justify the resource and time commitment (effort) vs the potential gain (result). ​Considerations​ResultDoes it […]

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Seven/ Eight Types of Wastes TIMWOOD

What is Waste?Waste is anything that does not add value to the existing process. We should avoid waste not only to reduce cost but also it increases the long-term performance of a process. Seven Types of Wastes (TIM WOOD)I suggest that you keep in mind TIM WOOD (the acronym for the seven types of wastes) […]

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Poka Yoke, Fool Proofing or the Mistake Proofing

What is Poka-yoke? Shigeo Shingo advocated the concept of zero quality control by arguing that inspection processes or the use of statistical control should be completely eliminated. He believes that quality should be controlled at the source of the problem and not after the problem has manifested itself. He recommends that inspection should be incorporated […]

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Kaizen

What is Kaizen? Move a mountain beginning with small stones. Definitions It is derived from the Japanese words kai which means change or to correct and zen which means good), Kaizen is a Japanese word means change for the better. Kaizen is a participative and democratic approach that involves every employee – from upper management […]

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5S for Workplace Improvement

5S is a workplace improvement tool. It was invented in Japan. It stands for five (5) Japanese words that start with the letter ‘S’: Seiri, Seiton, Seiso, Seiketsu, and Shitsuke. 5 S 5 C English Equivalent Explanation Seiri Clear out Sort (Tidiness) Throw away all unrelated materials in the workplace Seiton Configure Set in Order […]

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Kano Model by Noriaki Kano

The Kano model was developed by Noriaki Kano. It classifies the attributes of a product into three groups. 1. Basic or Threshold Attributes. Customers assume that these attributes will be present. If they are not present or are of low quality, customers will be dissatisfied. If they are present, customers’ satisfaction will not increase. Example: […]

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Defect – Definition and Causes

What is a Defect? A flaw or weakness in a system that causes the system to fail Non-conformance to a standard A disorder in the system or process which can cause a failure or discrepancy in the delivery of product or services. Expectations are not meet. A defect can be seen as an opportunity for […]

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Difference Between: Quality Assurance (QA) and Quality Control (QC)

 ​Many people have asked me about the difference between Quality Assurance and Quality Control. Here is the summary: ISO 9000 DefinitionsQuality Control:A part of quality management focused on fulfilling quality requirements.Quality Assurance:A part of quality management focused on providing confidence that quality requirements will be fulfilled.​Other Definitions​Quality Control is defined as The operational techniques and […]

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