5 Tips For Better Communication With Your Supplier
it is important to maintain supplier relationships, as the suppliers are the backbone of your business. They provide the materials, components, and services that a company needs to operate. Here are some tips to have open communication with suppliers that will build a long-term win-win relationship.
Continue readingTop Five Reasons Why Teams Fail And How To Prevent It?
A team can fail for a number of reasons, including lack of communication, lack of goals, and lack of interest. Let’s look at some of the factors that can lead to the failure of your project team.
Continue readingHow to Respond to Negative Customer Feedback?
Negative feedback is not always the worst thing that can happen. It can be an opportunity to improve your business.
Continue readingCustomer Segmentation
What is customer segmentation?Customer segmentation is the process of segmenting a customer group into smaller groups in order to obtain a clear understanding of their unique needs and expectations. Customer segmentation is a method of analyzing the customer group in terms of differences and similarities within a customer group. These factors help you in offering […]
Continue readingQuotes And Slogans – Creating Customer Value
“Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.” ~ Stew Leonard “It takes 20 years to build a reputation and 5 minutes to ruin it.” ~Warren Buffett“Customer service should not be a department. It should be the entire company.” ~ Tony Hsieh “In the world of Internet Customer […]
Continue readingCreating Customer Value
What is Customer Value?Customer value is the measurement of the product or service’s worth, as perceived by customers, compared to the customer’s alternate options. In other words, we can say that the customer value is perceived benefits divided by the cost. Creating Customer ValueIf we look at the customer value as the perceived benefits divided by […]
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