Category Archives for FAQ

ISO is the International Organization for Standardization.

ISOThe full form of ISO is “International Organization for Standardization”. The name, “ISO” is not an acronym but was derived from the Greek word “isos” meaning “equal”. (The relation to standards is that if two objects meet the same standard, they should be equal.) This name eliminates any confusion that could result from the translation of […]

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Six Sigma = 3.4 DPMO … Why?

I have often been asked, why do we have 3.4 Defects Per Million Opportunities (DPMO) for a Six Sigma process? Before I talk about Six Sigma, let’s talk about the process control with plus-minus three sigmas. Historically processes were controlled in ​, and this was the basis of control charts. When you have a process, which is […]

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Quality Assurance (QA) vs. Quality Control (QC)

There is a lot of misunderstanding when it comes to Quality Assurance and Quality Control. Many times these two terms are used interchangeably. This post summarizes the similarities and differences between Quality Assurance (QA) and Quality Control (QC). Let’s start with the official definitions of Quality Assurance and Quality Control as defined in ISO 9000:2015.Quality Control:Part of […]

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Benefits of Implementing ISO 9001 Standard?

Benefits to CompanyImplementing a Quality Management System based on ISO 9001 makes it easier to understand and satisfy customer needs.Better management controls and reporting leading meeting the planned Quality Objectives and better customer satisfactionThe continual improvement requirements of the standard require organizations to improve their products and processesImplementing a process approach leads to fewer problems […]

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Why does Six Sigma fail?

Failure means inability to achieve the objective which Six Sigma projects were supposed to achieve. Following are some of the reasons for a Six Sigma project to fail. Lack of management support The top reason is the lack of management support. Management lacks the commitment to provide the resources. Six Sigma projects require people from […]

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