Category Archives for FAQ

What is the full form of ISO?

​ISOThe full form of ISO is “International Organization for Standardization”. The name, “ISO” is not an acronym but was derived from the Greek word “isos” meaning “equal”. (The relation to standards is that if two objects meet the same standard, they should be equal.) This name eliminates any confusion that could result from the translation of […]

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Six Sigma = 3.4 DPMO … Why?

I have often been asked, why do we have 3.4 Defects Per Million Opportunities (DPMO) for a Six Sigma process? Before I talk about Six Sigma, let’s talk about the process control with plus-minus three sigmas. Historically processes were controlled in ​, and this was the basis of control charts. When you have a process, which is […]

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Difference Between: Quality Assurance (QA) and Quality Control (QC)

 ​Many people have asked me about the difference between Quality Assurance and Quality Control. Here is the summary: ISO 9000 DefinitionsQuality Control:A part of quality management focused on fulfilling quality requirements.Quality Assurance:A part of quality management focused on providing confidence that quality requirements will be fulfilled.​Other Definitions​Quality Control is defined as The operational techniques and […]

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Why Should Organizations Implement ISO 9001 Standard?

Benefits to CompanyMakes it easier to satisfy customer needs.Better management control and reporting.Requiring organizations to continuous improvement.Fewer problems with failures in service or product quality.Better management control and reporting.Greater employee awareness about quality.A marketing tool for sales promotion.Increased credibility.Benefits to EmployeesEmployees know what to do and how to do it.Enhanced communication among employees.Clarity in the […]

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Why does Six Sigma fail?

Failure means inability to achieve the objective which Six Sigma projects were supposed to achieve. Following are some of the reasons for a Six Sigma project to fail. Lack of management support The top reason is the lack of management support. Management lacks the commitment to provide the resources. Six Sigma projects require people from […]

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