Benefits to Company

• Implementing a Quality Management System based on ISO 9001 makes it easier to understand and satisfy customer needs.
• Better management controls and reporting leading meeting the planned Quality Objectives and better customer satisfaction
  
• The continual improvement requirements of the standard require organizations to improve their products and processes
  
• Implementing a process approach leads to fewer problems with failures in service or product quality. This leads to cost savings and better market share.
  
• Greater employee awareness about quality
• A marketing tool for sales promotion
• Increased credibility

Benefits to Employees

• Job satisfaction and improved employee morale
  
• Employees know what to do and how to do it? This reduces confusion in the decision-making process.
  
• Enhanced communication among employees
• The clarity in the job specification

Benefits to Customer

• It assures the consumers that they will get better quality products and services.
  
• Reassurance to customers that their organization considers the needs and expectations of customers and follow complaints and satisfaction of customers as a requirement.