What is the Correction?
ISO 9000:2015 defines the correction as follows:
Correction: Action to eliminate a detected nonconformity
What is Corrective Action?
ISO 9000:2015 defines the corrective action as follows:
Corrective Action: Action to eliminate the cause of a nonconformity and to prevent recurrence.
What is Preventive Action?
ISO 9000:2015 defines the preventive action as follows:
Preventive Action: Action to eliminate the cause of a potential nonconformity or other potential undesirable situation.
What Is the Difference between Correction, Corrective Action and Preventive Action?
In short, Preventive Action prevents the occurrence, and Corrective Action prevents recurrence, while correction basically refers to containment.
Preventive Action is similar to Risk Management. Corrective Action is carried out after the problem has occurred, while Preventive Action is carried out even before the problem happens. That way a Preventive Action is a proactive approach. The latest version of the Quality Management System (QMS) standard ISO 9001:2015 does not require Preventive Action. Instead, the Quality Management System standard required organizations to implement Risk-Based Thinking (RBT).
Difference between Correction and Corrective Action:
Correction is an action taken to correct a problem. It may involve changing the way something is done or the way something is made.
Corrective Action is the act of taking corrective measures to prevent re-occurrences of a problem. Corrective Action starts with locating the root cause of the problem, and then taking necessary actions to eliminate the root cause of the problem.
Difference between Corrective Action and Preventive Action:
Corrective Action is the act of taking corrective measures to prevent re-occurrences of a problem. It is performed after the occurrence of a defect.
Preventive Action is an activity designed to prevent a future (or potential) defect from occurring. It is performed before the occurrence of a defect.
What is CAPA?
Together, Corrective and Preventive Action are called CAPA (Corrective Action, Preventive Action).