Groupthink is a term that was first used in 1972 by social psychologist Irving Janis. It applies to organizations where group members are so close-knit that they fail to think for themselves or act independently. In short, it’s a way of thinking that leads to bad decision-making. Groupthink can be seen as an extreme form of

The Dangers Of Groupthink And How To Avoid Them

In the field of quality management, you will come across various job titles. What does each of them do? We have listed some of the commonly used job titles and their typical responsibilities in this post. In addition, we have also recommended some of the training courses that can help professionals in these roles. Depending on the

Job Titles in Quality

Force field analysis helps you make decisions by looking at the forces for and against change. You can use this information to decide what actions will help you achieve your goals.HistoryKurt Lewin (1890-1947) developed a theory of social systems called “Field Theory,” which he used to analyze social behaviour. Lewin’s theory has been applied to

Force Field Analysis

A Material Review Board (MRB) team may be made up of several people from different departments within an organization. The Material Review Board (MRB) collectively makes decisions to disposition nonconforming material that has been referred to this board.  KEY Takeaways A Material Review Board (MRB) is a group of people who review nonconforming material that

Material Review Board (MRB)

The best way to manage variations is to understand them first. This means understanding what causes them, why they happen, and how to predict and control them. Once you understand the process well enough, you can take steps to prevent them from happening. There are two broad types of process variation: 1. Common Cause Variation 2. Special Cause

How to Manage Process Variation?

In business management and quality control, indicators are vital tools used to assess the health of a company’s operations and strategic direction. These indicators are commonly categorized into two types: leading and lagging indicators.  Both types play crucial roles in performance management, but they serve different purposes and provide insights at different stages of the business

Leading vs. Lagging Indicators Explained