Blog – Quality Gurus

ASQ CQE Exam Preparation Quiz

How to Pass Your ASQ CQE (Certified Quality Engineer) Exam?

Subscribe to our email list. The CQE course is under preparation. We will let you know when the course is ready. First 100 students will get this $200 course for just $35. Sign Up The Certified Quality Engineers (CQE) are professionals who understand the principles of product and service quality evaluation and control. This is one […]

Why is 6 Sigma equal to 3.4 DPMO?

I have often been asked, why do we have 3.4 Defects Per Million Opportunities (DPMO) for a Six Sigma process? Before I talk about Six Sigma, let’s talk about the process control with plus-minus three sigmas. Historically processes were controlled in plus-minus three sigmas, and this was the basis of control charts. When you have […]

5W2H

5W2H stands for Who, What, When, Where, Why, How, How Much Some places you find reference to 5W1H. This includes Who, What, When, Where, Why and How.Application (When to use?):5W2H is an information-gathering technique. It helps in understanding the problem.Steps / Example:Who provides you this information?What do you do after getting the required information?Why you made […]

DMAIC

DMAIC is a structured Six Sigma approach to process improvement. The DMAIC approach can be applied in any situation where a process has defined measurable results whether it’s manufacturing a specific products such as phones, table, chair etc. or services such as healthcare, designing, or hospitality etc. DMAIC process consists of 5 stages to improve […]

How to Claim Your PMI-PDUs for Udemy Courses?

PMI has two broad categories for claiming PDUs: Education Giving back In education categories also, there are five sub-categories for claiming PDUs. These are: Course or Training Organization Meetings Online or Digital Media Read Informal Learning If you have completed a Udemy course or any other online course, you can claim your PDUs under “Education […]

Factors and Considerations in Selecting a Six Sigma Project

Selecting a project to apply Six Sigma methodology to is an important first step. There is no argument that Six Sigma is beneficial, yet the process also has a significant cost element. The project must be selected on factors that will justify the resource and time commitment (effort) vs the potential gain (result). ConsiderationsResultDoes it […]

Customer Dissatisfaction – Reasons and Ways to Deal with it.

Reasons for customer dissatisfaction Not knowing the expectations Customer remains dissatisfied unless the company knows what the customer expects out of their product. Not meeting the expectations A customer may become dissatisfied because the product or service does not live up to expectations, in spite of the use of Six Sigma. Over expectations and the […]

Quiz Six Sigma Basics

Seven/ Eight Types of Wastes TIMWOOD

What is Waste?Waste is anything that does not add value to the existing process. We should avoid waste not only to reduce cost but also it increases the long-term performance of a process. Seven Types of Wastes (TIM WOOD)I suggest that you keep in mind TIM WOOD (the acronym for the seven types of wastes) […]

Poka Yoke, Fool Proofing or the Mistake Proofing

What is Poka-yoke? Shigeo Shingo advocated the concept of zero quality control by arguing that inspection processes or the use of statistical control should be completely eliminated. He believes that quality should be controlled at the source of the problem and not after the problem has manifested itself. He recommends that inspection should be incorporated […]

Kaizen

What is Kaizen? Move a mountain beginning with small stones. Definitions It is derived from the Japanese words kai which means change or to correct and zen which means good), Kaizen is a Japanese word means change for the better. Kaizen is a participative and democratic approach that involves every employee – from upper management […]

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