InstructorLawrence M. Miller Best selling Udemy instructor in the category.Author of 10 booksHe has appeared on the Today Show, CNN, made numerous appearances on CNBC, has written for The New York Times and been the subject of a feature story in Industry Week magazine. He was recently the subject of articles in Fast Company and […]
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10 Random Questions Other sources: ASQ CSSBB Online Exam Preparation Course – Special Discount Link ASQ CSSBB Exam Sample Question Bank pdf 100% ONLINE TRAININGCertified Six Sigma-Black Belt Get the $200 Udemy best selling course for $40.Based on ASQ CSSBB exam Body of Knowledge.Pass ASQ CSSBB exam in first attempt Click to Find […]
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ISOThe name, “ISO” is not an acronym but was derived from the Greek word “isos” meaning “equal”. (The relation to standards is that if two objects meet the same standard, they should be equal.) This name eliminates any confusion that could result from the translation of “International Organization for Standardization” into different languages which would […]
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10 random questions from the database are displayed each time you take this quiz. Other sources: ASQ CQE Question Bank pdf
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The Certified Quality Engineers (CQE) are professionals who understand the principles of product and service quality evaluation and control. This is one of the oldest certification (and the difficult to pass the exam) offered by ASQ. The exam consists of 175 questions, and out of these 160 questions are evaluated for scoring. The first thing you might […]
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I have often been asked, why do we have 3.4 Defects Per Million Opportunities (DPMO) for a Six Sigma process? Before I talk about Six Sigma, let’s talk about the process control with plus-minus three sigmas. Historically processes were controlled in plus-minus three sigmas, and this was the basis of control charts. When you have […]
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5W2H stands for Who, What, When, Where, Why, How, How Much Some places you find reference to 5W1H. This includes Who, What, When, Where, Why and How.Application (When to use?):5W2H is an information-gathering technique. It helps in understanding the problem.Steps / Example:Who provides you this information?What do you do after getting the required information?Why you made […]
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DMAIC is a structured Six Sigma approach to process improvement. The DMAIC approach can be applied in any situation where a process has defined measurable results whether it’s manufacturing a specific products such as phones, table, chair etc. or services such as healthcare, designing, or hospitality etc. DMAIC process consists of 5 stages to improve […]
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PMI has two broad categories for claiming PDUs: Education Giving back In education categories also, there are five sub-categories for claiming PDUs. These are: Course or Training Organization Meetings Online or Digital Media Read Informal Learning If you have completed a Udemy course or any other online course, you can claim your PDUs under “Education […]
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Selecting a project to apply Six Sigma methodology to is an important first step. There is no argument that Six Sigma is beneficial, yet the process also has a significant cost element. The project must be selected on factors that will justify the resource and time commitment (effort) vs the potential gain (result). ConsiderationsResultDoes it […]
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Reasons for customer dissatisfaction Not knowing the expectations Customer remains dissatisfied unless the company knows what the customer expects out of their product. Not meeting the expectations A customer may become dissatisfied because the product or service does not live up to expectations, in spite of the use of Six Sigma. Over expectations and the […]
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