Japanese Quality Management Terms – Flash Cards
Click on the card to see the definition.
Continue readingCost of Quality
The cost of quality (CoQ) can be categorized in four categories: Prevention Cost, Appraisal Cost, Internal Failure Cost and External Failure Cost
Continue readingSix Sigma Certification – ASQ or IASSC?
Many of my Six Sigma Green Belt and Six Sigma Black Belt students have asked me these questions:Which certification should I go for ASQ(American Society for Quality) or IASSC (International Association for Six Sigma Certifications)?Which of these to certificates is most valued – ASQ or IASSC?Let’s understand a few key facts before I talk about […]
Continue readingSix Sigma Green Belt Question Bank ASQ CSSGB Exam
Successfully pass your ASQ Certified Six Sigma Green Belt (CSSGB) exam in the first attempt. 10 Random real exam questions each time you try this online quiz.
Continue readingPreventing Six Sigma Failure
Why do Six Sigma projects fail? When we say fail, we mean why the projects don’t achieve the objective which they were supposed to accomplish? There are various reasons for the project failure. However, the following are the top six reasons. 1. Lack of Management Support: The first reason or the prime reason for Six […]
Continue readingSix Sigma and Change Management
Improvement project always lead to some change. You cannot improve something by maintaining the status quo. People don’t like change, people like status quo. If anything changes people get disturbed. As a Six Sigma project leader, you need to understand how to manage change. Your ability to management change will decide the success or the […]
Continue readingSix Sigma Black Belt Question Bank ASQ CSSBB Exam
10 Random Questions Other sources: ASQ CSSBB Online Exam Preparation Course – Special Discount Link ASQ CSSBB Exam Sample Question Bank pdf 00 Days 00 Hours 00 Minutes 00 Seconds 100% ONLINE TRAININGCertified Six Sigma-Black Belt Get the $200 Udemy best selling course for $40.Based on ASQ CSSBB exam Body of Knowledge.Pass ASQ […]
Continue readingSix Sigma = 3.4 DPMO … Why?
I have often been asked, why do we have 3.4 Defects Per Million Opportunities (DPMO) for a Six Sigma process? Before I talk about Six Sigma, let’s talk about the process control with plus-minus three sigmas. Historically processes were controlled in , and this was the basis of control charts. When you have a process, which is […]
Continue readingDMAIC
DMAIC is a structured Six Sigma approach to process improvement. The DMAIC approach can be applied in any situation where a process has defined measurable results whether it’s manufacturing a specific products such as phones, table, chair etc. or services such as healthcare, designing, or hospitality etc. DMAIC process consists of 5 stages to improve […]
Continue readingFactors and Considerations in Selecting a Six Sigma Project
Selecting a project to apply Six Sigma methodology to is an important first step. There is no argument that Six Sigma is beneficial, yet the process also has a significant cost element. The project must be selected on factors that will justify the resource and time commitment (effort) vs the potential gain (result). ConsiderationsResultDoes it […]
Continue readingCustomer Dissatisfaction – Reasons and Ways to Deal with it.
Reasons for customer dissatisfaction Not knowing the expectations Customer remains dissatisfied unless the company knows what the customer expects out of their product. Not meeting the expectations A customer may become dissatisfied because the product or service does not live up to expectations, in spite of the use of Six Sigma. Over expectations and the […]
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