Affinity Diagram is a tool for organizing ideas generated during a brainstorming session into groups by similarity. It organizes ideas into categories so that they’re easier to understand. The term Affinity diagram was proposed by Kawakata Jiro in the 1960s, and because of it, this tool is sometimes called the KJ method.What is an Affinity Diagram?Affinity
Organizations have become highly competitive over the last decade. This has increased pressure on them to improve their processes and reduce costs. The organizations have turned to suppliers who provide them with high-quality components, materials, and services to achieve these goals. Supplier Quality Management (SQM) aims to ensure that the highest quality standards are maintained throughout
A quality audit report should include enough detail so that the client or the audit report users can understand what was done, why it was done, and whether it achieved the objective. The report should also provide sufficient information for the organization being audited (auditee) to correct any problems identified.What Should Be in an Audit
Japanese professor Kaoru Ishikawa originally developed the seven quality tools. These quality tools were simple to use and can be applied by anyone in the organization to improve a process.Later, these seven new quality tools were used to plan the quality improvement process. These tools are called the seven advanced quality tools or seven management and
A flowchart is a diagram that illustrates a process. It consists of boxes and lines. Flowcharts are especially useful for processes that involve multiple steps or decisions. They’re often used to explain complicated manufacturing or service delivery tasks.What Is a Flowchart?You “might not” find the flowchart in the seven basic quality tools list. However, it replaces
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