Tag Archives forSix Sigma

4 Types of Team Roles

In a team, different individuals have different roles to play. Here are four roles for a team: Leader, Facilitator, Coach or a Member. All these are the components of a team, but remember that these need not be exclusive. A leader can act as a facilitator and a coach as well at different times. It’s […]

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Types of Customers and Customer Segmentation

Customer Types Broadly speaking, there are two types of customers:  internal customer and external customer. The concept of the internal customer was popularized by quality Guru Joseph Juran. In an organization, the next process is the customer. For example, if the first step is manufacturing parts and the second step is assembling these parts, then […]

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Continual Improvement Methodologies

Here is the list of commonly used methodologies or approaches for continual improvement. PDCA or PDSA cycle was developed by quality guru Walter Shewhart and was later, made famous by Dr. Deming and Dr. Juran. PDCA stands for Plan, Do, Check and Act. And PDSA stands for Plan, Do, Study and Act. You plan first, […]

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The Philosophy Behind Six Sigma

[vc_row][vc_column][vc_column_text] The Philosophy Behind Six Sigma: Six Sigma emphasizes the following four points: Know what is important to the customer. Whatever improvement project you are doing make sure that it is important to your external customer. Any improvement project should be aligned with the customer needs, expectation, or satisfaction. (critical to quality) Reduce defects. Six […]

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History of Six Sigma

The concept of Six Sigma was developed in 1987 by Motorola. Six Sigma is basically a packaging of a lot of quality tools. These quality tools were developed much before 1987. One of the tools which form the basis of Six Sigma is the Control Chart. Control Charts were developed way back in 1924 by […]

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Benefits of Six Sigma and Lean

Obviously, you can see that benefit of both of these, Six Sigma and Lean is to make the customer happy. Six Sigma generates sustained success. Anything which you have improved in the process is going to give you a repeated benefit. For example, if you reduce the defect rate today, over a number of years […]

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Why does Six Sigma fail?

Failure means inability to achieve the objective which Six Sigma projects were supposed to achieve. Following are some of the reasons for a Six Sigma project to fail. Lack of management support The top reason is the lack of management support. Management lacks the commitment to provide the resources. Six Sigma projects require people from […]

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Minitab 17 Tutorial

When we talk of statistics in Six Sigma, one software which is very well connected with it is Minitab. Minitab is the statistical software which helps in taking out the complexities of statistical calculations. It provides easy to use interface to calculate and draw various graphs. Some of the complex topics such as MSA, Capability […]

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How to Pass Your ASQ Certified Six Sigma Black Belt CSSBB exam

To demonstrate your competency in applying Six Sigma tools, ASQ certificates are well recognized globally. A large number of organizations and universities provide Six Sigma training courses. They issue their own certificates, but when it comes to one certificate which is very well recognized, that is the ASQ (American Society for Quality) CSSBB (Certified Six […]

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