W Edwards Deming
Born: October 14, 1900
Died: December 20, 1993
Is Best Known For:
Edwards Deming was a prominent consultant, teacher, and author on the subject of Quality. Deming has published more than 200 works, including well-known books Quality, Productivity and Competitive Position and Out of the crisis. Deming developed 14 points for managing.
If Japan Can Why Can’t We?
If Japan can… Why can’t we? was an American television episode broadcast by NBC News. This was as part of the television show “NBC White Paper” on June 24, 1980, credited with beginning the Quality Revolution and introducing the methods of W. Edwards Deming to American managers.
The Deming Cycle
PDCA (plan–do–check–act) is an iterative four-step management method used in business for the control and continuous improvement of processes and products. It is also known as the Deming circle/cycle/wheel, Shewhart cycle, control circle/cycle, or plan–do–study–act (PDSA).
The Deming System of Profound Knowledge
The System of Profound Knowledge, or management by positive co-operation, is described in its four interrelated elements.
The 14 points for Managing
Deming’s fourteen points of managing includes:
1. Create constancy of purpose
2. Adopt the new philosophy
3. Cease dependence on inspection
4. End the practice of awarding business on the basis of price tag
5. Improve constantly
6. Institute training
7. Institute leadership
8. Drive out fear
9. Break down barriers
10. Eliminate slogans, exhortations, and targets
•Eliminate management by objective. Eliminate management by numbers, numerical goals. Substitute leadership.