RACI Matrix

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A project is only as good as its team. It takes everyone in the company to execute a project successfully. That means that everyone must know who they are and what their role is. When you're unfamiliar with the RACI model, it can be hard to see where you fit in or how your contributions will make an impact. But when you fully understand your role, it becomes easier to work on projects more efficiently.

KEY Takeaways

  • Using the RACI model lets you track who is doing what.
  • Using a matrix helps you clearly define who is responsible for certain tasks.
  • Responsible is often confused with Accountable. Responsible is an individual who is responsible for making sure everything happens on time and within budget, while accountable ensures that the correct thing happens.

The RACI matrix shows how each person contributes to a project.

The RACI Model

In this section, we'll talk about the different roles and responsibilities within a project. We'll also discuss how the RACI model works together to create a successful project.

Responsible: A person is responsible for making sure that the right things happen at the right time. For example, a project manager might be responsible for managing the schedule, budget, and resources. Several people can be jointly responsible for a task.

Accountable: A person is accountable or the "owner" for ensuring that something gets done correctly. They are the person who makes the final decision in regards to that task. There should only be one person accountable for a job. That means "the buck stops here."

Consulted: These are the people who need to be consulted. They provide their inputs to the task. For example, the project manager would consult with the client, while the designer of one discipline would consult with other designers.

Informed: These are the people who need to be kept informed on the progress of the task. The project manager needs to keep the stakeholders up-to-date on the status of the project. This includes keeping them aware of any changes that may affect the timeline. The client would want to be kept informed if there were any delays in the process.


How RACI Helps Your Project

When you use the RACI model to manage your project, you can easily see which tasks fall under which responsibility. You can also identify who has authority over those tasks. With this information, you can better plan your project.

For example, let's say that you're working on a new website design. You have several stakeholders involved in the process. You could assign the following tasks to the appropriate people using the RACI model:

Client - Responsible for providing feedback and approval. Accountable for approving the final product. Consulted by the project manager. Informed by the project manager.

Designer - Responsible for creating the visual design. Accountable for approving all aspects of the design. Consulted by the client. Informed by the client.

Project Manager - Responsible for overseeing the entire project. Accountable for planning the project. Consulted by the designer. Informed by the designer.


Is There a Link Between RACI and Hierarchy?

Yes! The RACI model is based on hierarchy.

Hierarchical Structure

The hierarchical structure is used to describe the relationships between people. Each person is assigned a position in the organization. People in higher positions have more power than those in lower positions.

RACI Model

The RACI model is similar to the hierarchical structure. It describes how different roles interact with each other. However, it does not specify where each role falls within the organization. Instead, it simply identifies who is responsible for what.

Why Use RACI?

There are many reasons why you might choose to use the RACI matrix instead of the traditional organizational chart. Here are some of them:

  • It's easier to understand.
  • It's less likely to cause confusion.
  • It's more flexible.
  • It's easier to use when you're managing multiple projects at once.

RACI Matrix Accountable vs. Responsible

Responsible is an individual (or individuals) who is/are responsible for making sure that all tasks are completed on time and within budget. It is also responsible for ensuring that all work is done correctly.

Accountable is an individual who is accountable for completing assigned tasks on time and within budget but does not necessarily have responsibility for doing so. They are the person who makes the final decision in regards to that task.

Multiple people could be responsible for a job, but only one person is accountable for it. If two or more people are responsible for a task, then they must coordinate their efforts.


Here's what you need to know about RACI: 

1) The acronym stands for responsible, accountable, consulted, and informed. 

2) Multiple people could be responsible for a job, but only one person is accountable for it. If two or more people are responsible for a task, then they must coordinate their efforts.

3) When someone is consulted, they provide input on the work being done.

4) When someone is informed, they receive updates on the progress of the project.

5) A project manager uses the RACI model when assigning responsibilities to others.

6) The RACI model helps you prioritize your workload and make sure that everyone knows their role.

7) The RACI matrix is an effective tool for communicating with clients and other stakeholders.

8) The RACI method is a great way to organize a team.

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