Welcome to this comprehensive course designed to help you strengthen the habits, mindset, and behaviors that define top-performing quality professionals. Whether you work in manufacturing, construction, healthcare, IT, logistics, government, or service industries, this course will equip you with the practical habits needed to thrive in quality roles and contribute meaningfully to your organization.

Based on four decades of real-world experience, this course distills the lessons learned through working with thousands of quality professionals, solving complex problems, and navigating real organizational challenges. This is not a course about perfection. It is a course about practical growth—small daily habits that build confidence, influence, and long-term professional success.

If you want to think more strategically, communicate more effectively, lead with greater impact, and build a strong professional reputation, this course will give you a clear roadmap.

What Are the “7 Core Habits” of Quality Professionals?

The 7 core habits represent the essential ways of thinking and working that consistently appear in successful quality professionals across all industries. These habits go beyond tools and techniques. They shape how you:

• Make decisions

• Communicate with teams and leadership

• Use data effectively

• Prevent problems before they grow

• Build trust and influence

• Navigate ethical challenges

• Grow your skills steadily over time

These habits are simple, practical, and immediately applicable. They help you become someone who brings clarity, stability, and leadership to any situation.

What Will You Learn?

This course provides a detailed, practice-oriented exploration of the seven habits that drive long-term success in quality roles. You will learn how to apply each habit in real workplace situations and how to strengthen your confidence and influence through small, consistent improvements.

1. Customer-Centric Thinking

• Understand the voice of the customer

• Identify stated and hidden customer needs

• Make decisions that protect customer satisfaction and trust

2. Systems Thinking and Process Awareness

• See how processes connect across the organization

• Understand upstream and downstream effects

• Use tools like SIPOC, process maps, and flowcharts to find root causes

3. Data Fluency and Evidence-Based Decisions

• Ask the right data questions

• Avoid misinterpretation and reactionary decisions

• Communicate data clearly to both technical and non-technical audiences

4. Collaborative Influence and Win-Win Leadership

• Influence without authority

• Build trust through empathy, fairness, and consistency

• Create cooperation instead of conflict

5. Proactive Prevention and Risk Foresight

• Spot early warning signs

• Use simple tools like FMEA, checklists, and poka-yoke

• Build feedback loops and prevent repeat issues

6. Continuous Skill Growth and Capability Development

• Identify the skills most important in your sector

• Build a personal learning plan

• Strengthen both technical and communication abilities

7. Integrity, Courage, and Ethical Professionalism

• Develop principled decision-making

• Speak up with confidence and fairness

• Build a reputation of trustworthiness and credibility

Who Is This Course Suitable For?

This course is designed for professionals across all sectors, including:

• Quality Engineers, Quality Managers, and Inspectors

• Lean Six Sigma Practitioners and Process Improvement Specialists

• Construction, Manufacturing, Healthcare, and IT Quality Professionals

• Auditors, Compliance Roles, and Operational Excellence Teams

• Students and early-career professionals entering the quality field

• Experienced professionals preparing for leadership roles

No prior certifications, statistics background, or technical tools are required.

What Should You Expect?

After completing this course, you will:

• Understand the core habits that define high-performing quality professionals

• Be able to apply these habits in daily work situations

• Strengthen your decision-making, communication, and leadership presence

• Improve your ability to influence teams without formal authority

• Become more proactive in preventing issues rather than reacting to them

• Build your long-term career capability through steady skill growth

• Earn greater trust from leaders, teams, and customers

This course focuses heavily on real-world application, not just theory. Each lesson is designed to help you immediately improve how you show up as a quality professional.

Why This Course?

This course stands out for several reasons:

1. Real-World Insight, Not Just Textbook Concepts

Created by an instructor with 40 years of experience working across global industries, solving real problems, and coaching thousands of quality professionals.

2. Practical, Habit-Focused Learning

Instead of teaching only tools, this course focuses on the behaviors that make tools effective.

3. Sector-Neutral Framework

The habits apply equally well to manufacturing, construction, healthcare, IT, logistics, and more.

4. Simple, Clear, Actionable Lessons

No heavy statistics or complex jargon. Just practical guidance you can use right away.

5. Designed for Consistent Career Growth

These habits help you stand out, build trust, gain influence, and grow into leadership roles over time.

Obtain PMI PDUs and SHRM PDCs

As part of your professional development, The 7 Core Habits of Successful Quality Professionals course allows you to earn Professional Development Units (PDUs) from the Project Management Institute (PMI) and Professional Development Credits (PDCs) from the Society for Human Resource Management (SHRM).

Quality Gurus Inc. is an authorized training partner of PMI (#6034) and a SHRM Recertification Provider, which means your learning in this course contributes directly to maintaining your professional credentials.

PMI PDUs

• Earn PDUs:
  This course is approved by PMI and awards PDUs that count toward renewing certifications such as PMP, CAPM, PMI-ACP, and others.

• Aligned with the Updated PMI Talent Triangle:
  The PDUs earned from this course align with the updated competency areas:

  • Ways of Working: Strengthening structured problem solving, systems thinking, and prevention focus.

  • Power Skills: Enhancing communication, influence, leadership, and collaboration.

  • Business Acumen: Improving customer focus, process understanding, and strategic decision-making.

• How to Claim:
  After completing the course, you will receive a certificate of completion. Simply log into the PMI Continuing Certification Requirements (CCR) system, enter the course details, and upload your certificate.

SHRM PDCs

• Earn PDCs:
  This course is approved by SHRM for Professional Development Credits toward SHRM-CP and SHRM-SCP recertification.

• Applicable HR Domains:
  The PDCs earned may support development in areas such as:

  • Organizational leadership

  • Process improvement

  • Communication and ethical decision-making

  • Culture building and continuous improvement

• How to Claim:
  Upon completing the course, submit your certificate within your SHRM certification portal to claim your PDCs.

Digital Certificate from Quality Gurus

• Included at No Extra Cost:
  After finishing all course modules, you will receive a digital certificate of completion issued by Quality Gurus Inc.

• Professional Recognition:
  Your certificate can be added to:

  • Your LinkedIn profile

  • Your resume

  • Your professional development portfolio

• Easy Access:
  You can download your certificate anytime directly from the Quality Gurus learning platform.

Call to Action

Are you ready to strengthen the habits that define top-performing quality professionals?
Enroll in The 7 Core Habits of Successful Quality Professionals today and take the next step toward becoming more confident, influential, and effective in your quality career.

This course gives you:

• Practical insights backed by 40 years of real-world experience

• Clear explanations and examples

• Immediate workplace applications

• Professional development credit through PMI and SHRM

Join thousands of learners who are building stronger habits and advancing their careers through Quality Gurus.

Enroll now and begin your journey toward becoming a highly successful quality professional.