The Essential Role of Quality in Construction

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The construction industry is one of the largest sectors worldwide, contributing nearly $12 trillion to the global economy. In the United States alone, it represents over 4% of the GDP, employing millions and impacting every facet of society, from housing to infrastructure.  However, quality issues remain a critical challenge, leading to staggering costs, delays, and reduced project lifespans.


The Financial Burden of Poor Quality

Quality issues are costly. Rework, a primary outcome of quality deficiencies, can represent a substantial portion of project costs - estimated between 5% and 30% - due to errors in design, material handling, and supervision. These expenses add up, not only impacting profitability but also tarnishing reputations and stalling project timelines. The strain from rework is particularly acute in large projects, where missteps in quality can ripple across supply chains and exacerbate delays. Also see this study.


The Broad Scope of Quality in Construction

Quality management in construction involves much more than ensuring sound structures. It encompasses every aspect, from design and material selection to environmental and safety considerations. Within construction, various verticals—such as residential, commercial, infrastructure, and industrial projects—demand customized quality practices. Each of these areas faces unique challenges, but the focus on quality remains critical across all sectors to meet regulatory requirements, safety standards, and client expectations.


How the CCQM Certification Elevates Construction Quality

The Certified Construction Quality Manager (CCQM) certification from the American Society for Quality (ASQ) is specifically designed to address these quality challenges. This credential equips professionals with the tools to establish quality from the outset, emphasizing proactive measures rather than reactive fixes. CCQM-certified professionals are trained to manage quality across the entire project lifecycle, from planning through completion, helping to ensure that projects meet rigorous standards and minimizing the risk of costly rework.

By focusing on quality management practices, CCQM certification enables construction professionals to contribute to cost savings, improve project outcomes, and foster a culture of continuous improvement within their organizations.


Final Thoughts

In an industry as large and impactful as construction, quality management is not a luxury—it’s a necessity. With programs like the CCQM certification, construction professionals are better equipped to tackle quality challenges head-on, delivering projects that meet the demands of modern standards and contribute to the longevity and safety of built environments.

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