Interrelationship Digraph for the Root Cause of Poor Quality
Interrelationship digraphs show cause-and-effect relationships and help analyze the natural links between different aspects of a complex situation.High number of outgoing arrows > Root cause or driver High number of incoming arrows > Key effect or outcome
Continue readingFive Whys and Two Hows to Understand a Problem
Five Why’s and Two How’s to Understand a ProblemThe first step to solve a problem is to define and understand the problem. This management tool (5W2H) helps in understanding the problem and creating an action plan. In an attempt to understand the problem, and to prepare an action steps, ask these questions: Who?What?When?Where?Why?How?How Much?Application (When to […]
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