Tag Archives forQuality Tools

Five Whys and Two Hows to Understand a Problem

5W2H stands for Who, What, When, Where, Why, How, How Much Some places you find reference to 5W1H. This includes Who, What, When, Where, Why and How.Application (When to use?):5W2H is an information-gathering technique. It helps in understanding the problem.Steps / Example:Who provides you this information?What do you do after getting the required information?Why you made […]

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