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Quality Management for Business Excellence
$135.00 $9.99
Quality Management for Business Excellence – Transform the organization to become the best-in-class.
Description
Who should take this course?
- Are you new to Quality and want to start with a strong foundation of Quality Management concepts?
- Are you appearing for any certification exam such as PMP, CQA, CQE and want to refresh your understanding of Quality Management?
- Are you working in the field of Quality Management and want to refresh your knowledge?
What will you learn?
- This course provides the basic Quality Management knowledge, which each employee in the organization should have.
- Understand what makes some organizations best-in-class organization.
- How to take the quality of your product or service to the next level?
Curriculum
- Definitions of Quality
- How can you achieve quality if you don’t understand what quality is?
- Why does business need to produce the quality product?
- Difference between Quality and Grade
- Difference between Quality Assurance and Quality Control
- Quality Management System
- History of Quality
- Quality Tools
- Learn about seven basic quality tools.
- Quality Costs – or the Cost of Poor Quality (COPQ)
- Prevention cost, appraisal cost, internal failure costs and external failure costs
- Quality Awards – Deming Award, EFQM, and MBNQA
- In this section, you will learn about these three top global quality awards.
- Quality Gurus – Edwards Deming, Joseph Juran, and Philip Crosby.
- In this section learn about the life and teachings of these quality gurus.
Quality Management for Business Excellence
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