Four RCA approaches for permanent and effective corrective actions | Includes FMEA, VSM and Seven Basic Quality Tools

Enroll now to get your digital badge, PMI® PDUs, and SHRM® PDCs at no extra cost—all included in the course price!

Welcome to the "Root Cause Analysis and the 8D Problem Solving Bootcamp," a comprehensive course designed to equip you with the skills and tools needed to perform effective root cause analysis and implement permanent corrective actions. This course covers four broad strategies for Root Cause Analysis (RCA) and problem-solving, providing a deep dive into more than 40 tools and proven approaches to ensure problems are eliminated permanently.

What is Root Cause Analysis?

Root Cause Analysis (RCA) is a systematic approach used to identify the underlying causes of problems or defects. By addressing these root causes, you can prevent issues from recurring, thereby improving process efficiency and product quality. RCA is an essential aspect of continuous improvement and is widely used in various industries to enhance operational performance.

What Will You Learn?

This course offers a comprehensive curriculum designed to cover all aspects of Root Cause Analysis and the 8D Problem Solving approach. Here’s what you will learn:

Root Cause Analysis (RCA)

  • Master Techniques: Learn to identify and eliminate the root cause of problems permanently.
  • Choosing the Right Tools: Select the most appropriate tools for RCA from a wide range of options.

Problem-Solving Tools

  • Over 40 Tools: Gain knowledge of more than 40 tools that can be used for effective problem-solving.
  • Proven Approaches: Understand and apply proven approaches for solving problems effectively.

Permanent Corrective Actions

  • Implement Actions: Implement corrective actions that prevent problems from recurring.

Who is This Course for?

This course is designed for a diverse audience, including:

  • Quality Engineers and Managers: Professionals responsible for maintaining and improving product and process quality.
  • Production Supervisors: Individuals overseeing operations who need to address and resolve quality issues efficiently.
  • Process Improvement Specialists: Professionals focused on continuous improvement and operational excellence.
  • Students and Aspiring Quality Professionals: Individuals pursuing a career in quality management or looking to expand their knowledge in this area.
  • Anyone Interested in Problem-Solving: Individuals who want to gain a comprehensive understanding of RCA and problem-solving to enhance their work environment.

What Should You Expect?

Upon completing this course, you can expect to:

  • Gain a thorough understanding of Root Cause Analysis and the 8D Problem Solving approach.
  • Develop the skills to use over 40 problem-solving tools effectively.
  • Learn to implement permanent corrective actions to prevent issues from recurring.
  • Enhance your ability to apply RCA and problem-solving techniques in real-world situations.
  • Be well-prepared to lead problem-solving initiatives and drive continuous improvement in your organization.

Course Structure

This course includes video lectures, practical exercises, and real-world examples to help you understand and apply RCA and problem-solving techniques effectively.

Detailed Topics Covered

Section 1: Introduction to Root Cause Analysis (RCA) and Problem-Solving

  • Understanding RCA: Learn the importance and fundamentals of Root Cause Analysis.
  • Choosing the Right Approach: Understand how to select the appropriate RCA approach based on problem complexity.

Section 2: Four Broad Strategies for RCA and Problem-Solving

  • Five Why's: A simple yet powerful technique to get to the root cause of a problem by asking "Why" multiple times.
  • Cause and Effect Diagram: Visualize the potential causes of a problem using a fishbone diagram.
  • A3 Problem Solving Approach: A structured approach to problem-solving that includes documenting the process on an A3-sized paper.
  • Eight Disciplines (8D) Problem Solving Approach: A detailed method for solving complex problems that involves eight disciplined steps.

Section 3: Tools and Techniques for Problem-Solving

Section 4: Detailed Tools for Each Discipline of 8D

Assessment Process

Learners are expected to complete 100% of the online course and obtain a certificate of completion on the platform where they completed the course. Upon submitting this proof, learners are allowed to take the exam conducted by Quality Gurus Inc. To earn the formal certificate from Quality Gurus Inc., learners must pass this exam with a minimum score of 70%.

Continuous Assessments:

  • Throughout the course, learners will be assessed through quizzes and assignments that test their understanding of the material. These assessments ensure that participants are keeping up with the course content and are prepared for the final exam.

Final Exam:

  • The final exam evaluates learners on both theoretical and practical aspects of Root Cause Analysis and the 8D Problem Solving approach. It includes multiple-choice questions, problem-solving exercises, and case study analyses. Learners must demonstrate their ability to apply these tools to pass the exam and earn their certification.

Why This Course?

This course stands out for several reasons:

  • Experienced Instructor: Learn from an instructor with extensive experience in quality management and process improvement. The insights provided are backed by practical knowledge gained through years of experience in the field.
  • Comprehensive Curriculum: Cover all aspects of Root Cause Analysis and the 8D Problem Solving approach, from basic concepts to advanced practices, ensuring a thorough understanding.
  • Practical Approach: Focus on practical applications and real-world examples to ensure you can apply what you learn in your organization.
  • Flexible Learning: Access video lectures, readings, and quizzes at your own pace, fitting your learning into your busy schedule.
  • Recognition and Certification: Earn PMI PDUs and SHRM PDCs, and receive a digital certificate from Quality Gurus at no additional cost upon course completion.


This course is accredited by the globally recognized The CPD Group (UK), which stands as a testament to the validity and acceptability of our educational offerings. The accreditation ensures that the training you receive meets rigorous standards for content quality and delivery effectiveness, enhancing its value and recognition within the professional community.

Obtain PMI PDUs and SHRM PDCs

As part of your professional development, this course offers you the opportunity to earn Professional Development Units (PDUs) from the Project Management Institute (PMI) and Professional Development Credits (PDCs) from the Society for Human Resource Management (SHRM). Quality Gurus Inc. is proud to be an authorized training partner of PMI (#6034) and a SHRM Recertification Provider.


  • Earn PDUs: This course is approved by PMI and allows you to earn PDUs, which are essential for maintaining your PMI certifications such as PMP, CAPM, and others.
  • Updated PMI Talent Triangle: The PDUs you earn from this course align with the updated PMI Talent Triangle, which now focuses on:
    • Ways of Working: Formerly Technical Project Management, this side emphasizes the technical aspects of managing projects, including methodologies, tools, and techniques.
    • Power Skills: Formerly Leadership, these skills include communication, leadership, negotiation, and emotional intelligence.
    • Business Acumen: Formerly Strategic and Business Management, this side covers the understanding and application of business knowledge, including strategy, innovation, and market dynamics.
  • How to Claim: Upon completion of the course, you will receive a certificate of completion. You can then claim your PDUs by logging into the PMI website and submitting the course details along with your certificate.


  • Earn PDCs: This course is approved by SHRM for Professional Development Credits, which are vital for maintaining your SHRM-CP or SHRM-SCP certifications.
  • Categories of PDCs: The PDCs you earn will cover various aspects of human resource management, enhancing your skills and knowledge in this domain.
  • How to Claim: After completing the course, you will receive a certificate of completion. You can then submit this certificate through the SHRM certification portal to claim your PDCs.

Digital Certificate from Quality Gurus

  • No Additional Cost: Upon successfully completing the course, you will receive a digital certificate from Quality Gurus at no additional cost. This certificate serves as a testament to your knowledge and skills in quality management.
  • Recognition: The certificate is recognized by industry professionals and can be showcased on your LinkedIn profile, resume, or professional portfolio.
  • Easy Access: Your digital certificate will be easily accessible and can be downloaded from the Quality Gurus learning platform once you have completed all course requirements.

Call to Action

Are you ready to take your problem-solving skills to the next level? Enroll in our comprehensive "Root Cause Analysis and the 8D Problem Solving Bootcamp" course today and gain the knowledge and practical tools you need to implement effective root cause analysis and problem-solving techniques. With expert instruction, a comprehensive curriculum, and practical applications, this course is designed to help you succeed. Plus, you’ll earn valuable PMI PDUs and SHRM PDCs, and receive a digital certificate from Quality Gurus at no additional cost.

Enroll Now and start your journey towards mastering Root Cause Analysis and the 8D Problem Solving approach. Equip yourself with the skills to solve problems permanently, enhance process efficiency, and deliver greater value to your customers. Don’t miss out on this opportunity to enhance your professional credentials and advance your career.

Enroll in the Root Cause Analysis and the 8D Problem Solving Bootcamp Course

Join thousands of professionals who have enhanced their careers through Quality Gurus' comprehensive training programs. Your journey to becoming an expert in quality management starts here.

Thank you for considering Quality Gurus for your professional development. We look forward to helping you achieve your learning and career goals.

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