Apply lean management principles in service, healthcare, software, finance, engineering, travel and other industries

Enroll now to get your digital badge, PMI® PDUs, and SHRM® PDCs at no extra cost—all included in the course price!

Welcome to "Certified Lean Management: The Basics and Beyond," a comprehensive course designed to equip you with the essential principles and advanced techniques of Lean Management. Originally developed for the manufacturing sector, Lean Management is now widely applicable across various industries, including non-manufacturing environments. This course offers a practical approach to improving processes, reducing waste, and delivering value to customers.

What is Lean Management?

Lean Management is a methodology that focuses on maximizing value by eliminating waste and improving processes. It originated in the manufacturing industry but has since been adopted by various sectors, including healthcare, finance, and service industries. Lean Management emphasizes continuous improvement, efficiency, and customer satisfaction, making it a versatile and valuable approach for any organization looking to enhance its operations.

What Will You Learn?

This course offers a comprehensive curriculum designed to cover all aspects of Lean Management. Here’s what you will learn:

Simplified and Practical Process Improvement

  • Enhance Non-Manufacturing Processes: Learn how to improve processes in non-manufacturing settings with straightforward, practical techniques.
  • Value-Added vs. Non-Value-Added Activities: Understand the difference between these activities and focus on those that add value to the customer.

Eight Types of Waste

  • Identify and Eliminate Waste: Learn to identify and eliminate the eight types of waste (Transportation, Inventory, Motion, Waiting, Overprocessing, Overproduction, Defects, Underutilized Skills) in both manufacturing and non-manufacturing environments.
  • TIM WOODS: Use the TIM WOODS acronym to remember and address these wastes effectively.

ACES Approach

  • Improve Existing Processes: Apply the ACES approach (Automate, Consolidate, Eliminate, or Simplify) to streamline and enhance your processes.

Who is This Course for?

This course is designed for a diverse audience, including:

  • Quality Engineers and Managers: Professionals responsible for improving process efficiency and reducing waste.
  • Production Supervisors: Individuals overseeing operations and seeking to implement Lean principles.
  • Business Analysts: Analysts looking to incorporate Lean Management into their process improvement projects.
  • Executives and Senior Managers: Leaders aiming to drive organizational efficiency and customer satisfaction.
  • Students and Aspiring Lean Professionals: Individuals pursuing a career in Lean Management or looking to expand their knowledge in this area.
  • Anyone Interested in Process Improvement: Individuals who want to gain a comprehensive understanding of Lean Management to enhance their work environment.

What Should You Expect?

Upon completing this course, you can expect to:

  • Gain a thorough understanding of Lean principles and their application across various industries.
  • Develop the skills to identify and eliminate waste in your processes.
  • Learn to apply the ACES approach to improve existing processes.
  • Enhance your ability to use Lean tools and techniques effectively.
  • Be well-prepared to implement Lean principles in your organization and drive continuous improvement.

Course Structure

This course is structured to provide a deep understanding of Lean principles and their application to various sectors. It includes video lectures, readings, practical examples, and a case study to consolidate your learning.

Topics Covered

Section 1: Introduction to Lean Management

  • What Lean Is and Is Not: Gain a clear understanding of Lean Management and its benefits.
  • Lean vs. Six Sigma: Learn the differences in process improvement approaches using Lean and Six Sigma.

Section 2: Lean Principles and Practices

  • Five Basic Lean Principles: Understand the core principles of Lean and how to apply them to non-manufacturing processes.
  • Customer Perspective: Focus on quality from the customer's viewpoint and eliminate non-value-added steps.

Section 3: Identifying and Eliminating Waste

  • Types of Waste: Understand the eight types of waste (Transportation, Inventory, Motion, Waiting, Overprocessing, Overproduction, Defects, Underutilized Skills).
  • Muda, Mura, Muri: Learn the differences between these three types of inefficiencies and strategies to avoid them.

Section 4: Process Mapping and Improvement

  • Flow Charts and Value Stream Mapping: Learn to draw flow charts and value stream maps to understand and analyze processes.
  • ACES Approach: Apply the ACES approach to streamline and improve processes.

Section 5: Management and Leadership Skills

  • Improving Leadership: Develop strategies to enhance your management and leadership skills within a Lean framework.
  • Case Study: Apply your learning in a practical case study to consolidate your understanding of Lean principles.

Practical Implementation

  • Templates and Tools: Use provided templates for waste walks and swim lane flow charts to implement Lean principles in your work area.
  • Hands-On Learning: Engage with practical exercises and real-world examples to apply Lean techniques effectively.

Assessment Process

Learners are expected to complete 100% of the online course and obtain a certificate of completion on the platform where they completed the course. Upon submitting this proof, learners are allowed to take the exam conducted by Quality Gurus Inc. To earn the formal certificate from Quality Gurus Inc., learners must pass this exam with a minimum score of 70%.

Continuous Assessments:

  • Throughout the course, learners will be assessed through quizzes and assignments that test their understanding of the material. These assessments ensure that participants are keeping up with the course content and are prepared for the final exam.

Final Exam:

  • The final exam evaluates learners on both theoretical and practical aspects of Lean Management. It includes multiple-choice questions, problem-solving exercises, and case study analyses. Learners must demonstrate their ability to apply Lean principles to pass the exam and earn their certification.

Why This Course?

This course stands out for several reasons:

  • Experienced Instructor: Learn from an instructor with extensive experience in Lean Management and process improvement. The insights provided are backed by practical knowledge gained through years of experience in the field.
  • Comprehensive Curriculum: Cover all aspects of Lean Management, from basic concepts to advanced practices, ensuring a thorough understanding.
  • Practical Approach: Focus on practical applications and real-world examples to ensure you can apply what you learn in your organization.
  • Flexible Learning: Access video lectures, readings, and quizzes at your own pace, fitting your learning into your busy schedule.
  • Recognition and Certification: Earn PMI PDUs and SHRM PDCs, and receive a digital certificate from Quality Gurus at no additional cost upon course completion.

Obtain PMI PDUs and SHRM PDCs

As part of your professional development, this Lean Management course offers you the opportunity to earn Professional Development Units (PDUs) from the Project Management Institute (PMI) and Professional Development Credits (PDCs) from the Society for Human Resource Management (SHRM). Quality Gurus Inc. is proud to be an authorized training partner of PMI (#6034) and a SHRM Recertification Provider.


  • Earn PDUs: This course is approved by PMI and allows you to earn PDUs, which are essential for maintaining your PMI certifications such as PMP, CAPM, and others.
  • Updated PMI Talent Triangle: The PDUs you earn from this course align with the updated PMI Talent Triangle, which now focuses on:
    • Ways of Working: Formerly Technical Project Management, this side emphasizes the technical aspects of managing projects, including methodologies, tools, and techniques.
    • Power Skills: Formerly Leadership, these skills include communication, leadership, negotiation, and emotional intelligence.
    • Business Acumen: Formerly Strategic and Business Management, this side covers the understanding and application of business knowledge, including strategy, innovation, and market dynamics.
  • How to Claim: Upon completion of the course, you will receive a certificate of completion. You can then claim your PDUs by logging into the PMI website and submitting the course details along with your certificate.


  • Earn PDCs: This course is approved by SHRM for Professional Development Credits, which are vital for maintaining your SHRM-CP or SHRM-SCP certifications.
  • Categories of PDCs: The PDCs you earn will cover various aspects of human resource management, enhancing your skills and knowledge in this domain.
  • How to Claim: After completing the course, you will receive a certificate of completion. You can then submit this certificate through the SHRM certification portal to claim your PDCs.

Digital Certificate from Quality Gurus

  • No Additional Cost: Upon successfully completing the course, you will receive a digital certificate from Quality Gurus at no additional cost. This certificate serves as a testament to your knowledge and skills in Lean Management.
  • Recognition: The certificate is recognized by industry professionals and can be showcased on your LinkedIn profile, resume, or professional portfolio.
  • Easy Access: Your digital certificate will be easily accessible and can be downloaded from the Quality Gurus learning platform once you have completed all course requirements.

Call to Action

Are you ready to take your Lean Management skills to the next level? Enroll in our comprehensive Certified Lean Management: The Basics and Beyond course today and gain the knowledge and practical tools you need to implement Lean principles effectively. With expert instruction, a comprehensive curriculum, and practical applications, this course is designed to help you succeed. Plus, you’ll earn valuable PMI PDUs and SHRM PDCs, and receive a digital certificate from Quality Gurus at no additional cost.

Enroll Now and start your journey towards mastering Lean Management. Equip yourself with the skills to enhance process efficiency, reduce waste, and deliver greater value to your customers. Don’t miss out on this opportunity to enhance your professional credentials and advance your career.

Enroll in the Certified Lean Management: The Basics and Beyond Course

Join thousands of professionals who have enhanced their careers through Quality Gurus' comprehensive training programs. Your journey to becoming an expert in Lean Management starts here.

Thank you for considering Quality Gurus for your professional development. We look forward to helping you achieve your learning and career goals.

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Expert Instruction:

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Professional Development Units:

Enhance your professional profile with our courses that offer PDUs and PDCs at no extra cost, supporting your ongoing certification needs.

Flexible Learning Options:

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Your achievements are enduring; our certificates do not require renewal fees or additional subscriptions, simplifying your professional journey.

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