Category Archives for CMQOE

Fault-Tolerant Organizations

When it comes to the reliability of your organizational systems, what can you do? A fault-tolerant organization is an approach to managing risk and uncertainty by designing and building resilient systems capable of continuing to operate despite certain events with no loss of service. The critical elements of this approach include: • Designing for resilience from the […]

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Job Titles in Quality

In the field of quality management, you will come across various job titles. What does each of them do? We have listed some of the commonly used job titles and their typical responsibilities in this post. In addition, we have also recommended some of the training courses that can help professionals in these roles. Depending on the […]

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Force Field Analysis

Force field analysis helps you make decisions by looking at the forces for and against change. You can use this information to decide what actions will help you achieve your goals.HistoryKurt Lewin (1890-1947) developed a theory of social systems called “Field Theory,” which he used to analyze social behaviour. Lewin’s theory has been applied to […]

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Material Review Board (MRB)

A Material Review Board (MRB) team may be made up of several people from different departments within an organization. The Material Review Board (MRB) collectively makes decisions to disposition nonconforming material that has been referred to this board.  The MRB is typically composed of the subject matter experts (SMEs) from: • Quality Engineer • Engineering Representative • Purchasing Representative • […]

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How to Manage Process Variation?

The best way to manage variations is to understand them first. This means understanding what causes them, why they happen, and how to predict and control them. Once you understand the process well enough, you can take steps to prevent them from happening. There are two broad types of process variation: 1. Common Cause Variation 2. Special Cause […]

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Leading vs. Lagging Indicators Explained

You’ve probably heard of the term “leading indicators.” They’re the early signs of future economic trends or events. In other words, they’re important indicators for predicting what might happen in the future. But what exactly are leading indicators? And why are they useful? Let’s explore the concept together. Leading IndicatorsBusinesses often rely on leading indicators to predict […]

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Affinity Diagram

Affinity Diagram is a tool for organizing ideas generated during a brainstorming session into groups by similarity. It organizes ideas into categories so that they’re easier to understand. The term Affinity diagram was proposed by Kawakata Jiro in the 1960s, and because of it, this tool is sometimes called the KJ method.What is an Affinity Diagram?Affinity […]

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Supplier Quality Management

Organizations have become highly competitive over the last decade. This has increased pressure on them to improve their processes and reduce costs. The organizations have turned to suppliers who provide them with high-quality components, materials, and services to achieve these goals. Supplier Quality Management (SQM) aims to ensure that the highest quality standards are maintained throughout […]

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4 Communication Styles

Communication styles are personality traits that influence how we interact with other people. Each person has a dominant style, and our personality influences our preferred way of communicating. Based on the level of dominance (I win) and sociability (you win) there are 4 basic communication styles: passive, aggressive, passi­ve-aggressive, and assertive.4 Communication Styles1. Passive (I […]

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Confidentiality – Protecting Your Data

In today’s connected world, businesses rely heavily on their data. From customer information to financial records, sensitive data is often stored electronically. Confidentiality means keeping people from accessing, disclosing, stealing, etc., your data without authorization.What is Confidentiality?Confidentiality refers to protecting information from unauthorized access, disclosure, copying, distribution, publication, use or modification. The term covers both […]

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Conflict of Interest 101 – What they are and how to avoid them?

A conflict of interest is when someone appears to have two different interests. It can also happen when an individual has two or more roles that are incompatible with each other. It occurs when the person becomes unreliable because of the conflict between personal and professional interests. To understand it better, let’s split this topic into three […]

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