Benchmarking – Definition, Types and Steps

Introduction When you are doing a Six Sigma project, you are trying to take the performance of the process to the highest level. When you want to reduce the defect level, you want to reduce that to that level which the best in class companies have. If you are improving the delivery time, you want […]

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Continual Improvement Methodologies

Here is the list of commonly used methodologies or approaches for continual improvement. PDCA or PDSA cycle was developed by quality guru Walter Shewhart and was later, made famous by Dr. Deming and Dr. Juran. PDCA stands for Plan, Do, Check and Act. And PDSA stands for Plan, Do, Study and Act. You plan first, […]

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5 Key Philosophies Behind Lean

The Philosophy Behind Lean: Lean is based on following five principles. Create value. Specify what creates value from customer’s perspective.  You need to understand what is important to the customer. Value stream. Identify all the value processes along the process chain. This is where Lean looks at reducing the non-value added processes from the work. […]

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The Philosophy Behind Six Sigma

[vc_row][vc_column][vc_column_text] The Philosophy Behind Six Sigma: Six Sigma emphasizes the following four points: Know what is important to the customer. Whatever improvement project you are doing make sure that it is important to your external customer. Any improvement project should be aligned with the customer needs, expectation, or satisfaction. (critical to quality) Reduce defects. Six […]

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History of Lean

The concept of lean manufacturing goes back to the year 1900 when Frederick Taylor set up the system of motion study, and standardization of work processes. That was the time you could say that the foundation of modern lean was put in place. Later on in the 1920s – 1930s Henry Ford used the concept […]

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History of Six Sigma

The concept of Six Sigma was developed in 1987 by Motorola. Six Sigma is basically a packaging of a lot of quality tools. These quality tools were developed much before 1987. One of the tools which form the basis of Six Sigma is the Control Chart. Control Charts were developed way back in 1924 by […]

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Benefits of Six Sigma and Lean

Obviously, you can see that benefit of both of these, Six Sigma and Lean is to make the customer happy. Six Sigma generates sustained success. Anything which you have improved in the process is going to give you a repeated benefit. For example, if you reduce the defect rate today, over a number of years […]

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Why does Six Sigma fail?

Failure means inability to achieve the objective which Six Sigma projects were supposed to achieve. Following are some of the reasons for a Six Sigma project to fail. Lack of management support The top reason is the lack of management support. Management lacks the commitment to provide the resources. Six Sigma projects require people from […]

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Management Quotes

Management Quotes by: Adam SmithAbraham MaslowAkio Morita​​Alfred SloanAlvin TofflerAlfred ChandlerAnthony RobbinsArindam ChaudhuriAndrew CarnegieAndrew GroveAlfred SloanAlvin TofflerBill Gates​C. K. Prahalad​​Charles Handy​Chris ArgyrisJack WelchPeter Drucker​Shiv KheraSumantra GhoshalStephen CoveyTom PetersUnknownVijay GovindarajanWarren BuffetWarren BennisWalter Disney Adam SmithThe real tragedy of the poor is the poverty of their aspirations.~ Adam Smith ​Adam Smith​”The real tragedy of the poor is the […]

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ISO 9001 2008 vs ISO 9001 2015

ISO 9001:2015 was released 23 September 2015. Following are the key changes in this standard from ISO 9001:2008: 1. New Structure The new standard has 10 clauses. ISO is in process of harmonizing all management system standards. For this a harmonized structure (Annex SL) has been developed. Some standards such as ISO 30301:2011 (Information and documentation – Management systems […]

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History of Quality

22 January 1901 Sir John Wolfe-Barry (the man who designed London’s Tower Bridge) instigated the Council of the Institution of Civil Engineers to form a committee to consider standardizing iron and steel sections. 1911 Frederick W. Taylor published “The Principles of Scientific Management.” 1924  Walter A. Shewhart, a statistician at Bell Laboratories, developed the control charts, and principles of […]

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