Quality is an essential part of any business. In this quiz, we'll test your knowledge of quality assurance and quality control. What is quality assurance? What [ read more...]
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In this quiz, we’ll test your knowledge of quality management systems. What is a quality management system (QMS)? What are the essential elements of a QMS? [ read more...]
In this quiz, we'll test your knowledge of the basics of SPC and SQC. What are the main goals of SPC and SQC? What are some [ read more...]
Culture is about the way that people work together. In other words, culture is how everyone in your business understands and acts towards each other. It [ read more...]
The American Society for Quality (ASQ) has updated the body of knowledge (BoK) for its Certified Quality Engineer (CQE) certification. The new BoK will be tested [ read more...]
Loyalty is one of the most important factors to consider when designing an organization's customer service strategy. Loyalty can be thought of as a relationship where [ read more...]
Policies and procedures are essential for any business. In this post, we'll discuss five reasons why your policies and procedures are useless.Reason 1: You (Management) Don't [ read more...]
Quality Consciousness In A Productive WorkplaceA productive workplace is one that fosters a culture of quality consciousness. A culture of quality consciousness is one in which [ read more...]
The words "consciousness" and "conscience" often get used interchangeably. In modern society, they have become almost synonymous with each other. In the earlier days of mankind, [ read more...]