ASQ® CMQ/OE Body of Knowledge 2019 – What is New?

The American Society for Quality (ASQ) has updated the body of knowledge for its Certified Manager of Quality / Organizational Excellence (CMQ/OE) certification effective from September 2019.

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The most significant change in 2019 Body of Knowledge is the removal of constructed response part of the exam. Earlier the exam consisted of two parts:

Part 1: Constructed response part, where you were expected to write an essay to address a problem statement. (This part now has been removed)

Part 2: Multiple choice questions. Earlier this exam had 150 questions, and now these have been increased to 165 questions.

You can view item by item comparison with the 2014 version of the body of knowledge in the following document.

Body of Knowledge Map 2019

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The below table compares the number of questions in the exam from each section in 2014 and 2019 version of the ASQ CMQ/OE Body of Knowledge.

Section

Title

2014 Body of Knowledge

2019 Body of Knowledge

Change

1

Leadership

25

28

+3

2

Strategic Plan Development and Deployment

18

22

+4

3

Management Elements and Methods

30

31

+1

4

30

30

0

5

Customer-focused Organizations

17

21

+4

6

Supply Chain Management

15

17

+2

7

Training and Development

15

16

+1

Generally there has not been any significant change in 2019 version of the CMQ/OE Body of Knowledge. Some key changes are listed below:

  • There is no longer a constructed response (CR) portion in the exam.
  • Supplier Risk Management was added as a new topic.

For complete details refer to the Body of Knowledge Map 2019.