The American Society for Quality (ASQ) has updated the body of knowledge for its Certified Manager of Quality / Organizational Excellence (CMQ/OE) certification effective from September 2019.
The most significant change in 2019 Body of Knowledge is the removal of constructed response part of the exam. Earlier the exam consisted of two parts:
Part 1: Constructed response part, where you were expected to write an essay to address a problem statement. (This part now has been removed)
Part 2: Multiple choice questions. Earlier this exam had 150 questions, and now these have been increased to 165 questions.
You can view item by item comparison with the 2014 version of the body of knowledge in the following document.
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The below table compares the number of questions in the exam from each section in 2014 and 2019 version of the ASQ CMQ/OE Body of Knowledge.
Section | Title | 2014 Body of Knowledge | 2019 Body of Knowledge | Change |
|---|---|---|---|---|
1 | Leadership | 25 | 28 | +3 |
2 | Strategic Plan Development and Deployment | 18 | 22 | +4 |
3 | Management Elements and Methods | 30 | 31 | +1 |
4 | Quality Management Tools | 30 | 30 | 0 |
5 | Customer-focused Organizations | 17 | 21 | +4 |
6 | Supply Chain Management | 15 | 17 | +2 |
7 | Training and Development | 15 | 16 | +1 |
Generally there has not been any significant change in 2019 version of the CMQ/OE Body of Knowledge. Some key changes are listed below:
- There is no longer a constructed response (CR) portion in the exam.
- Supplier Risk Management was added as a new topic.
For complete details refer to the Body of Knowledge Map 2019.
